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Catalina Straps & Bags and Kanda Chocolates were the grant recipients of the ReferHer Program, in partnership with IFundWomen (IFW), which conn...
Read moreHow long it takes to
After receiving your order confirmation email, all orders are processed within 3 to 5 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
For orders placed before 7 am PT, we endeavor to process them the same business day. Orders placed after 11 am AEDT will be processed the following business day.
There may be slightly longer processing time during sale events and new collection launches.
All Auguste orders are hand-picked and packed with love from Byron Bay, Australie.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $X flat rate shipping to [list countries].
Shipping option |
Estimated delivery time |
Price |
Option 1 |
X to X business days |
$X |
Option 2 |
X to X business days |
$X |
Option 3 |
X to X business days |
$X |
Free local delivery is available for orders over $X within [area of coverage]. For orders under $X, we charge $X for local delivery.
Deliveries are made from [delivery hours] on [available days]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
We offer international shipping to the following countries: [list of countries].
If relevant, you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
Shipping option |
Estimated delivery time |
Price |
Option 1 |
X to X business days |
$X |
Option 2 |
X to X business days |
$X |
Option 3 |
X to X business days |
$X |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Catalina Straps & Bags and Kanda Chocolates were the grant recipients of the ReferHer Program, in partnership with IFundWomen (IFW), which conn...
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Read moreWe hope you love your items as much as we did making them. Here is a 10% discount for your next order. WELCOME10