
Forbes: The Jane Club Partners With IFundWomen and Vista To Elevate Entrepreneurs
Catalina Straps & Bags and Kanda Chocolates were the grant recipients of the ReferHer Program, in partnership with IFundWomen (IFW), which conn...
Read moreWe have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@catalinastraps.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at hello@catalinastraps.com.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, including custom products (such as special orders or personalized items). We do not accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within ten (10) business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Catalina Straps & Bags and Kanda Chocolates were the grant recipients of the ReferHer Program, in partnership with IFundWomen (IFW), which conn...
Read moreGrowing up in Colombia gave Catalina the opportunity to witness a culture passed down from generation. The handmade mochilas, or sack-like handbag...
Read moreWe hope you love your items as much as we did making them. Here is a 10% discount for your next order. WELCOME10